Al Alverson from Houston, Texas had orderedÂ the coveted new Apple tablet for his daughter as a Christmas gift and had beenÂ expecting to find the package when he returned home.
Wondering where it could be since he had aÂ confirmation of delivery email from FedEx, Mr Alverson checked the surveillanceÂ camera installed outside his front door.
‘It said it was delivered at 9:29 a.m.,’ AlÂ Alverson said of the email from FedEx. ‘So I go up and I have a DVR with all theÂ cameras on it to take a look.’
Much to their astonishment, Mr Alverson andÂ his wife Sandra watched as the deliveryman from FedEx dropped off the iPad atÂ exactly the time confirmed by the email.
Continuing their search through theÂ surveillance footage, at 1.15pm a UPS man was captured arriving at theÂ doorÂ with another parcel.
But after two minutes the same man returns,Â picks up the iPad Mini, considers the label and then walks away with theÂ package.
‘I said, “oh my god,” it is the UPS guy,’ MrÂ Alverson told KHou 11Â News.
He explained that since the incident UPS hadÂ been slow to respond and unwilling to resolve the issue.
That is, until he posted the video from hisÂ CCTV camera on YouTube for all to see.
‘I got a call this morning and they were veryÂ helpful. They promised they would get me a replacement iPad today,’ he said andÂ confirmed that had kept their word.Â
UPS told the local station that they hadÂ identified the employee in question who was described as a seasonal worker,Â hired to reinforce the efforts around the holidays.
The company said he has since been fired andÂ according to Harris County Sheriff’s Office, he has been arrested and chargedÂ with theft.
Source: The Daily Mail