When customers visit PSEGLINY.com, they’ll see a more modern, updated website with simplified content that’s more useful and easier to navigate, providing a better user experience.
“In addition to a streamlined design and improved usability, the website is fully mobile,” said Rick Walden, vice president of customer operations for PSEG Long Island. “The new site makes it easier to find the information that matters most to our customers, including how to pay their bill, outage information, and how to stay in touch. This is the first phase of a number of web enhancements we have planned.”
Here’s an overview of some of what’s new:
- A responsive design that optimizes the online experience from any mobile device, tablet, or desktop computer.
- Enhancements to the self-service portal, My Account.
- The site is fully mobile, meaning every page is available to customers on all of their favorite devices. The new platform makes it easy to add new features and capabilities in the future.
PSEG welcomes user feedback (both constructive and positive) through the “Website Feedback” link found at the bottom of the website. PSEG Long Island’s website redesign is just one way to make things easier for customers. To view the redesigned website, visit PSEGLINY.com.