A Conversation With Dov Greenbaum, 

CEO Of Mold Pro Restoration Specialists

By Rochelle Maruch Miller

1. Does bleach kill mold? Chlorine bleach should not be used in mold remediation as confirmed by the Occupational Health and Safety Administration (OSHA) and the Environmental Protection Agency (EPA). Bleach is a powerful oxidizer and can, in many instances, sanitize surfaces of certain types of bacteria, but when you are faced with a wall covered in mold, bleach is the wrong product to use, and here’s why:

Chlorine bleach is corrosive and the fact is stated on the product label. (Not to mention the exposure hazards). Yet the properties of chlorine bleach prevent it from “soaking into” building materials to get at the deeply embedded roots (mycelia) of mold and will therefore enable the mold to return in exactly the same spot.

Reputable mold-remediation contractors use appropriate products that effectively disinfect, properly scrubbed and cleaned materials. Beware of any mold inspector, mold-remediation contractor, or other individual who recommends or uses chlorine bleach for mold cleanup.

If you use bleach on mold, you may have the cleanest mold spores in town, but you will not have solved your mold problem.

2. Do I need to hire a mold-remediation removal expert to remove mold, or can my contractor take care of mold removal? There are guidelines and protocol on how to properly mitigate and remediate mold in order to keep your home healthy, prevent mold from spreading to other areas of your home, and prevent mold regrowth. Certified companies that specialize in mold removal have the knowledge, ability, and equipment to do so and can guarantee their work. It may cost more at the outset, but it will cost significantly more when the contractor/handyman fails to remediate correctly.

Most importantly, “cutting corners” when dealing with a potential health hazard just doesn’t make sense.

3. My house flooded and my insurance company wants to send “their” company to do the work. Can I choose “my” company to do the work? This is a common scenario. While the insurance companies have the right to recommend, it’s against the law for them to tell you who you must use. It’s in their best interest for you to use their company, but it’s usually in your best interest to choose your own. You shouldn’t and wouldn’t let your insurance company dictate which doctor or hospital you must go to, would you? You must do what is in your best interest. Hiring a non-franchise company that you trust is usually in your best interest.

4. Why should I use Mold Pro when I have mold, flood, or sewage backup? To sum it up in one word: Trust! The entire structure of our business is based on honesty. It is common knowledge that there are many companies in the restoration industry that are less than scrupulous–and more than anything, that’s what separates us from them.

We are the one company that will tell you when you don’t have mold!

Few things cause as much destruction as water. From excess rain to a broken pipe, flooding can wreak havoc on your home and belongings. Water causes severe problems for materials such as carpet, wood, drywall, and furniture. While it will take several days before issues begin showing up, once it does, it may be too late. Decaying wood will split, crack, or crumble, weakening structural stability. Sheetrock, wood floors, moldings, and carpet may grow mold that can cause serious illness. Powerful odors may linger for weeks and months. You’ll need a team of professionals to restore your home or building to its original state.

Simply stated, flood-damage repair is significantly more complex than it appears at face value. It is not enough to merely discard the furniture, carpet, and sheetrock that are wet, although this may be necessary. Drying out the structure is the key. Professionals in the industry use a number of tools that allow them to detect moisture levels and to see what is wet. Powerful, state-of-the-art equipment that extracts water and professional-grade drying and dehumidifying equipment is used to dry the affected areas and return the humidity levels in your home to normal. “Proper extraction and drying techniques minimize the possibility of secondary damage, potential mold growth, and helps reduce costs,” Dov said. And since mold can begin to set in as early as 48-72 hours after materials are wet, if it’s not dried properly, walls and flooring will need to be removed in order to remediate the mold growth.

There are two reasons why this is important information that every property owner needs to know:

1. Homeowners insurance pays for the water removal and dry-out.

2. Mold remediation is more costly, many times not covered by insurance, and more disruptive to your everyday life.

“Filing an insurance claim is many times necessary and we have the ability to help you through that,” says Dov. “We have created a network of honest individuals who are professionals in their industry that are called in to help at water-damage jobs, from plumbers and sewer experts to contractors, engineers, and public adjusters.”

Since its inception seven years ago, the company has earned a sterling reputation for integrity, quality, and unsurpassed service and transparency. That Mold Pro and Flood Pro are the restoration specialists of choice for homeowners, building managers, and insurance brokers throughout the Five Towns and five boroughs as well as the highly respected Achiezer organization is not surprising. “I go to every job,” he says, as he has been doing for the past seven years, thereby ensuring each job is completed to perfection.

“When it comes to a clean-water flood, our mission is to tear out only what’s necessary, which usually is not much,” Dov explained. “This enables us to save our customers more on restoration and on the reconstruction.” However, a toilet overflow or sewage backup is a serious situation which must be dealt with differently. Sewage is extremely dangerous and must be cleaned up and removed by professionals only. “The back-up water from sewage and toilets contain contaminated, hazardous waste,” says Dov. “Unless you have the proper mitigation training, you will be exposing your family to all the harmful bacteria, viruses, and other germs. The consequences of ineffective restoration–including possible health side effects–are far too great to leave water damage improperly restored.

For Dov, providing our community with quality, highly professional, and affordable restoration and remediation service is a responsibility he takes personally. “Many new customers come to us referred by our previous customers,” he says. “I give every prospective customer an honest evaluation of what needs to be done. I’m not an alarmist; that isn’t how I am looking to attract customers. What I do want is for people to know the facts about water damage and flooding and about mold so that they can make educated decisions about hiring a restoration and remediation specialist.”

Mold Pro Restoration Specialists is firm certified with the Institute of Inspection Cleaning and Restoration (IICRC)–the most widely recognized and accepted certification program in the industry and a Better Business Bureau (BBB) Accredited Business. Their work is guaranteed; all environmental guidelines are followed. Certified and Insured. See their ad on page 39.

For further information, please call 888-705-MOLD or 516-252-3732 or visit www.nymoldpro.com.

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